The Startel National Users Group approached us to help them with training new employees for their member companies on Startel call handling software. We developed online interactive simulation training that gave newly hired employees a way to experience the look and feel as well as keyboard functions like the real software. New hires take this basic training before they graduate to live calls. MyHYPERTrack has delivered the training and tracked the activity records for many years making a positive impact on reducing the cost of training new hires.